No FriesManaged IT

No Fries Managed IT

Managed IT.
No frills. Proof every month.

Straightforward support by phone, chat and email, with healthy devices, help with business email and shared work tools, protection options and Proof every month.

Phone, chat & email support Business email & shared tools Healthy devices Threat protection Backup & recovery Proof every month

Standard managed IT

What No Fries manages

Phone, chat and email support

Requests are recorded, handled, approved where needed and confirmed with you.

Business app support

Day-to-day help with users, logins, email, shared work tools and staff changes.

Healthy devices

A clear device list, regular updates, health checks and remote fixes.

Protect & Recover

Optional threat protection, after-hours security help and backup of agreed work files.

Proof every month

A clear monthly record of what is covered, what was fixed and what needs attention next.

Large projects, hardware, supplier charges, on-site work and after-hours user support are quoted separately.

How the managed service works

See how the service works.

Every request and scheduled check is recorded, so your monthly report shows what was done and what happens next.

Support and ticket ownership

A request arrives. No Fries owns it until the fix is confirmed.

  1. 01
    A request arrives

    By phone, chat, email, the customer portal or a device alert.

  2. 02
    We check the request

    We confirm who is affected, what needs attention and whether approval is needed.

  3. 03
    We fix it or get the right help

    Common low-risk requests are handled quickly. Higher-risk changes wait for approval or specialist help.

  4. 04
    We confirm and close

    You can see what was done and who owns any next step.

Business hoursuser support
24/7request logging and selected security monitoring
Named actionsowner and due date

Indicative pricing

Simple per-user pricing for Lean Managed IT.

Per-user monthly price NZ$119 + GST

Per user each month, including support for one main work computer. Initial set-up starts at NZ$750 + GST.

Additional computers are NZ$20 + GST each per month. Additional locations are NZ$125 + GST each per month. Protection, after-hours security help, backup and other separately quoted work are agreed before the service starts.

Ask No Fries to “price my service” and we will collect the information needed for an indicative total.